The limited warranty set forth below is given by SATCO Products, Inc. with respect to SATCO LED T8 lamps, when delivered in new condition and in its original package.
The product is warranted against defects in material and workmanship for 5 years from date of purchase. Operate according to specification, e.g., within specified input voltage, operating ambient temperature of -20° C (-4° F) to a maximum of +45° C (113° F), not in vapor-tight fixtures, not fully enclosed fixtures when operated on high-ballast factor systems, and working on approved compatible ballasts. The warranty is 4 years for ballasts with a BF >1.0. Average rated life may vary depending on application, use, fixture type and environment.
Defective products should be returned to SATCO after being contacted and a Return Goods Authorization has been obtained. Once returned product is proven defective upon inspection, the product will be repaired or exchanged.
This limited warranty covers all defects encountered in normal and recommended use of the product, and does not apply to cases below:
Satco does not warrant and specifically disclaims any warranty, whether expressed or implied, of fitness for a particular purpose, other than the warranty contained herein. Satco specifically disclaims any liability and shall not be liable for any consequential or incidental loss or damage, including any labor / expense costs involved in the replacement or repair of said product.
To request consumer warranty replacements please click here.